Hi. How can we help you?
Account
- Is an identity card number required upon registration?
- Can I change my username?
- What should I do if I forget my username?
- My account was locked after too many failed login attempts, what should I do?
- What should I do if I forget my password?
- Why am I not receiving password reset emails?
- How to verify my account?
- What should I do if I forgot my email address/ phone number?
- Does my registered name have to match my payment account?