Hi. How can we help you?
Manually repair local DNS settings:
Step 1: Open Settings → Go to Network & Internet → Network and Sharing Center.
Step 2: Click Change Adapter Settings.
Step 3: Right-click your Active Network → Select Properties.
Step 4: Select Internet Protocol Version 4 (TCP/IPv4) → Click Properties.
Step 5: Choose Use the following DNS server addresses:
- Preferred DNS: 8.8.8.8
- Alternate DNS: 8.8.4.4
Step 6: Click OK & Restart your Internet.
If the issue persists, refer to Microsoft Support https://support.microsoft.com/en-us/kb/972034