What should I do if my deposit fails or is not credited?
  1. Contact our 24/7 customer support team and provide:
    • Username
    • Wallet (bKash/Nagad/Rocket)
    • Cash Out Number
    • Transaction ID
    • Transaction Screenshot (with date, time, amount, and transaction ID)
  2. If funds are still not received, submit a Deposit Request Video as proof.