What Information Should I Provide When Reporting Website/App Issues?

To speed up support, provide:
For Website Issues:

  • Username, Website URL, Browser, IP Address
  • Location, Telco Provider, Software
  • Screenshots of the issue

For BAGH APP Issues:

  • Username, IP Address, Location, Mobile Provider
  • Android Device Model, Using WiFi or Mobile Data?
  • Screenshot of “About Phone” details & Error Message